Thank you for a reply. I will contact him Tuesday morning. My face has worsen I purchased a face massager hoping it would help increase blood flow and help heal. I guess I'll see by tomorrow. But today hasn't been a good day. I've shed quite a few tears, my face has had sharp pains running through it, it really hurts and uncomfortable. I thought this massager might would help give it a little exercise since I can't move it at all, not even a smile.