Yikes. Well try to look at from their perspective, for umpteen years things went at a slow, methodical, predictable pace in the Neuro community when it came to MS, no big surprises, and most "new" drugs came with ample time covering years to get up to speed.
Now inside of 6 months, you have every patient in your clinic calling with their own personal "Aha" moment, peppering with questions, asking about whether they should quit their drugs now or wait a bit ( I know not all do that but you bet some have), and how much does it cost for CCSVI treatment lol.
That means the front lines i.e. the office staff gets the same volume of inquiries too, along with substantial time for appt's being dedicated to the discussion thereof, and one thing I've noticed about most doctors, they just aren't comfortable discussing things outside of their specialty, definitely not in any diagnostic sense.
So it's gonna get uglier before it gets better, maybe never. Depends on the place and time and Dr. too. Seems there is a + story for every - one from what I've seen.
Sorry you had to feel that uncomfortable. They have no right to treat patients like that, just because they are feeling pissy doesn't mean the bedside manner takes a hike.
Mark (who expects professionals to act like it at all times, not just when they had a good golf game)
RRMS Dx'd 2007, first episode 2004. Bilateral stent placement, 3 on left, 1 stent on right, at Stanford August 2009. Watch my operation video: http://www.youtube.com/watch?v=cwc6QlLVtko
, Virtually symptom free since, no relap