Sometimes problems with the ThisIsMS site can be due to a corrupt cookie. I have decided to post this information here in case anyone needs help resetting their thisisms.com cookies.
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What operating system and web browser are you using?
If you're using Windows XP and Internet Explorer, then try this...
Open up
Control Panel.
Open
Internet Options.
This brings up a dialog box with multiple tabs.
On the
General tab there is a
Browsing History section.
Click on the
Settings button and then click on the
View Files button.
This last button brings up a Windows Explorer window that displays all of your cookies. These are small text files that can contain bits of information about some of the sites you've visited. Carefully delete any that have file names that have
@thisisms.com in the file name.
Note that you can also access your Cookies directory by going straight to Windows Explorer and viewing the following directory...
C:\Documents and Settings\"user name"\Cookies
Note that "user name" will be your windows user name not your ThisIsMS user ID.
After you have deleted all of your thisisms.com cookies, open up Internet Explorer and log back into the ThisIsMS site. This will reset your thisisms.com cookies.
If you're using Firefox, follow this procedure...
Select
Options from the
Tools menu.
In the Options dialog box, click on the
Privacy icon.
In the cookies section, click on the
Show Cookies button.
Select the
thisisms.com cookies folder so that it's highlighted.
Click the
Remove Cookie button.
Afterwards, close Firefox and restart it and log in to the site.
NHE