This Is MS Multiple Sclerosis Knowledge & Support Community

Thanks NHE, I still can't reply so I had to start a new post. I guess my opinion will just have to wait

Hi Scooby,
I have yet to hear from Arron regarding this problem. I will let you know as soon as I do. I have received this error once myself. Clicking on the Submit button a second time worked for me.

What browser are you using? Have you tried the basics yet like clearing the cache and history then shutting down and restarting the browser? You may also need to reset your ThisIsMS cookie. Delete it, close your browser, then log in again. It shouldn't make a difference, but do you know if the referrer header in your browser is enabled or disabled? Do you have java script enabled? Note that you shouldn't need it in order to post or reply.

Feel free to send me a private message rather than make a bunch of new posts in case none of those suggestions helped and you still can't reply to a post.

NHE

Sometimes problems with the ThisIsMS site can be due to a corrupt cookie. I have decided to post this information here in case anyone needs help resetting their thisisms.com cookies.

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What operating system and web browser are you using?


If you're using Windows XP and Internet Explorer, then try this...

Open up Control Panel.

Open Internet Options.

This brings up a dialog box with multiple tabs.

On the General tab there is a Browsing History section.

Click on the Settings button and then click on the View Files button.

This last button brings up a Windows Explorer window that displays all of your cookies. These are small text files that can contain bits of information about some of the sites you've visited. Carefully delete any that have file names that have @thisisms.com in the file name.

Note that you can also access your Cookies directory by going straight to Windows Explorer and viewing the following directory...

C:\Documents and Settings\"user name"\Cookies

Note that "user name" will be your windows user name not your ThisIsMS user ID.

After you have deleted all of your thisisms.com cookies, open up Internet Explorer and log back into the ThisIsMS site. This will reset your thisisms.com cookies.

If you're using Firefox, follow this procedure...

Select Options from the Tools menu.

In the Options dialog box, click on the Privacy icon.

In the cookies section, click on the Show Cookies button.

Select the thisisms.com cookies folder so that it's highlighted.

Click the Remove Cookie button.

Afterwards, close Firefox and restart it and log in to the site.


NHE