I sat down.
After several minutes of idling at the Willowbrook Park & Ride, the driver comes to the back of the bus and says loudly I have to show ID making everyone aware of the situation.
As I am retreiving my ID from my pocket, I told him that I showed it already. Then I show it to him.
Now, everyone on the bus is staring.
I felt violated.
I felt that everyone was looking at me because of my disability.
I wanted to just get off the bus but I need to go to work.
When we arrived at the Port authority Bus Terminal in NYC, I said to him, " I hope you have a good night sleeping tonight, clown".
He came after me off the bus and threatened to kick my ass in front of everyone.
That was when I went down to NJ Transit's customer service kiosk and reported the incident with the following:
Bus #: 7621
Driver ID: 042103
Route Time: 8:20am.
I totally agree with Arron. I can't give actual legal advice, but if you want to investigate filing any charges or possible lawsuits against them under the ADA, Civil Rights Act, even, or for discrimination, I would certainly advise you to consult an attorney.
Personally, I would be furious myself!!
NJ TRANSIT expects its employees to treat passengers with courtesy and respect at
all times. Under no circumstances is the behavior you describe acceptable. However,
this writer fails to understand how this situation escalated to a point where threats
I have forwarded your e-mail to our garage supervisor who will interview the operator
and take the appropriate corrective action.
NJ TRANSIT regrets that you had this unpleasant experience on our service. Thank
you for writing, this matter will be addressed.
NJ TRANSIT Customer Service Department
http://forum.news12.com/ubbthreads/show ... ber=184859
You deserve a complete investigation. Courtesy works both ways. And the fact
that he made a threat against you is uncool. I hope there were witnesses who will
vouch for you.
http://forum.news12.com/ubbthreads/show ... ber=184861
Sorry for your trouble. I don't know how anyone on the Ct. board can help you.
I for one, am not familiar with the NJ transit. If I were you, I would get in touch
with customer service again and ask them what they are doing about this.I wish you
"New Jersey Transit has given to bus driver ID: 42103
1. a violation of conduct code on his record
2. progressive action given to driver regarding conduct
Hearing is scheduled regarding inappropriate actions to a disabled person"