This Is MS Multiple Sclerosis Knowledge & Support Community

Yes, please let us know what the problem you are encountering is... sorry to hear of your troubles!

Hmm.. I just received an email notification that you replied to my post, so I know the system itself is working. Any chance you can add "support@thisisms.com" to a "white list" (or simply check your spam folder)?

Hi zen2010, did you start receiving notifications again? Email notifications seem to be working for me, so I want to be sure we have figured out what is going on for you.

Just to follow up here, we now have an SSL certificate and the site will show up as Secure in all browsers. Thanks to all participants here!

Thank YOU! The vast majority of upgrades, including

• search engine upgrade

• https security

• new editor capabilities

• speed enhancements

• responsive layout (works on mobile phones!)

Are in place. Always listening for feedback!

Hi team! Just want to let you know we used some spare cycles at the beginning of the year to implement some very significant (but mostly invisible) upgrades to the site. Everything SHOULD be faster / safer / modernized, but also familiar. Please let us know here if you have any issues, as undoubtedl...

Survey Link: http://survey.opinionhealth.co.uk/uc/8294/?a=1&b=live&c=asso&d=thisms2 Thank you for your interest in this research. Opinion Health is an independent healthcare research agency based in London, UK. We are currently conducting a new research project in the United States on mu...

is everything running smoothly? Is it faster and more reliable? It seems like it to me, but I want to hear if it's not!

we now have new servers, and should NOT see these types of errors any further. Thanks for your patience!

Hi everyone, I have just moved the site to a brand new hosting company. In the process, we have also upgraded from having This is MS sharing one server with hundreds of other unrelated sites, to having our very own dedicated environment. This should mean FASTER, more RELIABLE access-- no more connec...

Thank you for the bug report-- it seems our web host has banned (yes banned!) Google from their entire network-- we are trying to get this resolved as soon as we can, but it's not in our control. In the meanwhile, all the other search engines work fine, and the site can be accessed directly. THANK Y...

jimmylegs, I believe I'll have that search issue fixed up by the morning. It isn't that any posts were lost from the past, it's that the posts that the search engine was looking at wasn't every post in the site's history. It's a long process to get the search engine upgraded to handle all the older ...

Awww thanks guys! The kind words mean a lot!!

Hi Coach! I totally understand... and I tried to keep as much the same as possible, but we are talking a quantum leap in software versions. One thing I can recommend is that there are four different 'layouts' or 'themes' you can try. Each one has a very different way of displaying the data and inter...

I dont like that one bit. So were you not logged in to start, or did you get logged out while you were typing?