Search found 889 matches

by Arron
Mon Jan 14, 2019 10:43 pm
Forum: Site Support
Topic: Site feedback
Replies: 2
Views: 333

Re: Site feedback

Yes, please let us know what the problem you are encountering is... sorry to hear of your troubles!
by Arron
Fri Jan 11, 2019 2:21 am
Forum: General Discussion
Topic: ThisIsMS Upgrade
Replies: 8
Views: 1198

Re: ThisIsMS Upgrade

Hmm.. I just received an email notification that you replied to my post, so I know the system itself is working. Any chance you can add "support@thisisms.com" to a "white list" (or simply check your spam folder)?
by Arron
Fri Jan 11, 2019 1:37 am
Forum: General Discussion
Topic: ThisIsMS Upgrade
Replies: 8
Views: 1198

Re: ThisIsMS Upgrade

Hi zen2010, did you start receiving notifications again? Email notifications seem to be working for me, so I want to be sure we have figured out what is going on for you.
by Arron
Wed Jan 09, 2019 6:01 pm
Forum: Site Support
Topic: thisisms.com is NOT secure
Replies: 6
Views: 2344

Re: thisisms.com is NOT secure

Just to follow up here, we now have an SSL certificate and the site will show up as Secure in all browsers. Thanks to all participants here!
by Arron
Tue Jan 08, 2019 5:57 pm
Forum: Site Support
Topic: Major upgrade underway
Replies: 3
Views: 435

Re: Major upgrade underway

Thank YOU! The vast majority of upgrades, including
  • search engine upgrade
  • https security
  • new editor capabilities
  • speed enhancements
  • responsive layout (works on mobile phones!)
Are in place. Always listening for feedback!
by Arron
Thu Jan 03, 2019 3:56 pm
Forum: Site Support
Topic: Major upgrade underway
Replies: 3
Views: 435

Major upgrade underway

Hi team! Just want to let you know we used some spare cycles at the beginning of the year to implement some very significant (but mostly invisible) upgrades to the site. Everything SHOULD be faster / safer / modernized, but also familiar. Please let us know here if you have any issues, as undoubtedl...
by Arron
Tue Nov 24, 2015 6:38 pm
Forum: General Discussion
Topic: Multiple Sclerosis Online Survey with $10 Reward (Sponsored)
Replies: 0
Views: 927

Multiple Sclerosis Online Survey with $10 Reward (Sponsored)

Survey Link: http://survey.opinionhealth.co.uk/uc/8294/?a=1&b=live&c=asso&d=thisms2 Thank you for your interest in this research. Opinion Health is an independent healthcare research agency based in London, UK. We are currently conducting a new research project in the United States on multiple scler...
by Arron
Tue Sep 17, 2013 3:34 pm
Forum: General Discussion
Topic: Brand New Servers!
Replies: 10
Views: 1215

Re: Brand New Servers!

is everything running smoothly? Is it faster and more reliable? It seems like it to me, but I want to hear if it's not!
by Arron
Tue Sep 17, 2013 1:36 am
Forum: Site Support
Topic: Many General Error messages
Replies: 5
Views: 4107

Re: Many General Error messages

we now have new servers, and should NOT see these types of errors any further. Thanks for your patience!
by Arron
Sat Sep 14, 2013 11:51 pm
Forum: General Discussion
Topic: Brand New Servers!
Replies: 10
Views: 1215

Brand New Servers!

Hi everyone, I have just moved the site to a brand new hosting company. In the process, we have also upgraded from having This is MS sharing one server with hundreds of other unrelated sites, to having our very own dedicated environment. This should mean FASTER, more RELIABLE access-- no more connec...
by Arron
Sun Jan 15, 2012 11:32 am
Forum: Site Support
Topic: Can't google thisisms
Replies: 1
Views: 3678

Re: Can't google thisisms

Thank you for the bug report-- it seems our web host has banned (yes banned!) Google from their entire network-- we are trying to get this resolved as soon as we can, but it's not in our control. In the meanwhile, all the other search engines work fine, and the site can be accessed directly. THANK Y...
by Arron
Thu Sep 08, 2011 10:55 pm
Forum: General Discussion
Topic: Updated Forum!
Replies: 32
Views: 3658

Re: Updated Forum!

jimmylegs, I believe I'll have that search issue fixed up by the morning. It isn't that any posts were lost from the past, it's that the posts that the search engine was looking at wasn't every post in the site's history. It's a long process to get the search engine upgraded to handle all the older ...
by Arron
Wed Sep 07, 2011 10:36 am
Forum: General Discussion
Topic: Updated Forum!
Replies: 32
Views: 3658

Re: Updated Forum!

Awww thanks guys! The kind words mean a lot!!
by Arron
Tue Sep 06, 2011 5:10 pm
Forum: General Discussion
Topic: Updated Forum!
Replies: 32
Views: 3658

Re: Updated Forum!

Hi Coach! I totally understand... and I tried to keep as much the same as possible, but we are talking a quantum leap in software versions. One thing I can recommend is that there are four different 'layouts' or 'themes' you can try. Each one has a very different way of displaying the data and inter...
by Arron
Tue Sep 06, 2011 10:37 am
Forum: Site Support
Topic: Losing posts because of log-in
Replies: 4
Views: 3800

Re: Losing posts because of log-in

I dont like that one bit. So were you not logged in to start, or did you get logged out while you were typing?